Get with the program people and wise up.Right now I would not recommend this place to anyone.The Soaring Eagle Casino & Resort, or simply Soaring Eagle Casino, is a Casino, Hotel, and Entertainment venue located near Mount Pleasant, Michigan. It's been a hellish experience late Monday nights and early Tuesday mornings. What is wrong with management and the entertainment part of your casino. With all the new casinos popping up Don't you think it's about time all of you there got the jump on it all and cleaned up that place? It's supposed to be a fun experience. Now you mare lowering the free game prizes to where it's not worth the paper or ink to print out the bonus points. What are you planning on doing about this problem? And perhaps training the staff to handle these situations with some deplomacy? Not to mention the fact the casino is losing tons of money.

I have enjoyed playing there prior to all this and have won on numerous occasions. He became very abusive and needed to be thrown out. I saw and heard a man threatening to hurt a woman when she asked him to give up one of two machines he was playing. A lot of these greedy people were point blank refusing and telling people that showed an interest to leave them alone and other remarks. I sat next to people that refused to relinquish the machines to paying people who asked to play the machine. When the guy holding the machine whined that he was waiting for the premium pay., she instantly sympathized and said Oh, I know but I have to do this. (2 hrs.) I finally ask security to go with me to obtain a machine from a man that refused to give it up because he was holding it until premium pay kicked in.

People are standing two and more deep waiting to play.There are people taking up 3 machines and trading back and forth with an elderly woman in a wheelchair putting $1.00 in a machine and sitting at and holding whatever this group of three wants to play. It seems to me that people coming there with money to spend should be given first priority and the casino should enforce these greedy people to relinquish the machines. the people coming into the casino are sitting and holding machines for up to two hours prior to being able to play the premium play. Since the triple pay on Tuesdays in April, and the new deal with no premium pay until Tuesday a.m. My husband and I visit the casino many times in the last 13 years, There have been many changes.

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